Support

Answers to the questions we get most, and a direct line to us when you need one.

Email us

contactssnapps@gmail.com

We usually reply within 1–2 working days.

From inside the app

Open Profile → Support to send us a message with your account details attached.

Privacy questions

Read the privacy policy

Covers what we store and how to delete it.

Sign-in and one-time codes

I did not receive my sign-in code

Codes normally arrive within a minute. Check your spam or promotions folder, confirm the email address is spelled correctly, then request a new code. If it still does not arrive, email us from the address you are trying to sign in with and we will look into it.

Do I need a password?

No. Pocket Expenses signs you in with a one-time code sent to your email, so there is no password to remember and none for us to store.

Can I use Face ID or fingerprint unlock?

Yes, if your device supports it. The check happens on your device through iOS or Android itself. We never receive or store biometric data.

Your data

What happens to my data in Guest Mode?

Guest Mode keeps everything on your device only. Nothing is uploaded, so records cannot be recovered if you delete the app or clear its storage. Sign in with your email if you want your data backed up and available on another device.

How do I delete my account?

Open Profile → Delete Account in the app. You can also email us from your registered address and we will delete the account and its records for you.

Is my data sold or used for ads?

No. There are no advertisements in the app, and we do not sell or share your financial records with anyone.

Using the app

How do I share expenses with someone?

Open Settings and enter the email address of the person you want to share with. You both need an account. Shared expenses then show up on the Shared tab for both of you.

Can I add my own categories?

Yes. Add and remove your own expense categories in Settings, and To Do categories under Todo Settings.

Which currencies are supported?

Choose your country in Profile and amounts are shown in that currency. We currently cover the Indian Rupee, US Dollar, Euro, Pound Sterling, Canadian Dollar, Australian Dollar, Mexican Peso, Brazilian Real and Uruguayan Peso.

Does it cost anything?

No. The app is free, with no subscription, no in-app purchases and no ads.

Report a problem or suggest a feature

Tell us what you were doing, what you expected and what happened instead. Your device model and app version help a lot. Screenshots help even more. Feature requests are welcome — a good part of the app comes from user suggestions.

Still stuck?

Send us a message and we will get back to you, usually within 1–2 working days.